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Care Sector

Marketing for Care
Homes & Providers

Helping care homes, domiciliary providers, and residential care services reach the families who need them — with marketing that's warm, trustworthy, and CQC-aware.

We understand the sensitivity of care sector marketing — CQC considerations, family decision journeys, and the trust that must be earned before contact is made.

Who We Work With

Vita works across the full spectrum of care provision — from family-run homes to national care groups.

Residential Care Homes

Family-run and group residential care homes providing long-term care.

Domiciliary Care Providers

Home care agencies providing personal care, companionship, and support.

Nursing Homes

Registered nursing homes providing complex and specialist nursing care.

Dementia Care Specialists

Specialist dementia care homes and day services.

Supported Living Providers

Supported living services for adults with learning disabilities and mental health needs.

End-of-Life Care

Hospices and palliative care services providing end-of-life support.

Challenges We Understand

Care sector marketing is unlike any other. These are the challenges that matter most — and the ones Vita is built around.

The Trust Problem

Reaching Families at the Most Difficult Moment

A family researching care for a loved one is often doing so under significant emotional stress, time pressure, or both. Your marketing needs to be warm, honest, and reassuring — not salesy. Vita understands this completely and builds care sector marketing with this reality at its centre.

The CQC Sensitivity

Marketing Around Your CQC Rating

CQC ratings are one of the first things families check. How you present your rating, how you talk about inspection outcomes, and how you communicate improvement plans all require careful handling. We know the sensitivities and build your marketing accordingly.

The Competition Problem

Standing Out in a Crowded Local Market

Most care providers look the same online — generic photography, similar copy, undifferentiated positioning. Vita finds what genuinely makes your setting different and builds marketing that communicates it clearly.

CQC-Aware Marketing

Care sector marketing operates in a uniquely sensitive environment. Vita understands the considerations that matter most.

CQC Rating Presentation

How to reference your CQC rating appropriately — celebrating Good or Outstanding ratings, communicating transparently around Requires Improvement.

Safeguarding Sensitivity

Care sector marketing must never compromise safeguarding — particularly when featuring residents, service users, or vulnerable individuals.

Family Decision Journey

Understanding that care decisions involve multiple family members, extended timelines, and significant emotional weight — and marketing accordingly.

Regulatory Language

Avoiding claims that misrepresent what your service offers or the outcomes it delivers — language that is warm and accurate, never overselling.

Our Work in the Care Sector

A concept project showing how Vita approaches care sector briefs.

Care Strategy Content Social Media

Lakeview Care Home

Trust-building for a family-run care home.

View Concept Case Study →

Concept project — created to demonstrate Vita's approach and capability.

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Care home marketing is such a sensitive area — you're talking to families at some of the hardest points in their lives. Vita understood that from the very first conversation. The content they create is warm, honest, and genuinely reflects what we do.

Registered Manager, Residential Care Home — West Midlands — Concept testimonial

Testimonial shown for illustrative purposes. Real client testimonials coming soon.

Ready to Reach More Families?

Let's talk about what better marketing could mean for your care setting.